Shipping & Delivery Policy – Dresscher Art

At Dresscher Art, we take care to package and ship your artwork and products securely. Please read this policy to understand shipping options, delivery times, and responsibilities.

1. Shipping Areas

  • We ship to the Netherlands, the European Union, and international destinations.

  • Shipping is free of charge, unless otherwise stated at checkout.

2. Shipping Costs for Special Cases

  • Any shipping costs for oversized or custom orders will be clearly indicated at checkout.

  • Customers outside the European Union are responsible for any additional charges including customs duties, import taxes, VAT, or other fees imposed by local authorities.

3. Delivery Times

  • Orders are typically processed within 2–5 business days.

  • Estimated delivery times:

    • Netherlands: 2–5 business days

    • European Union: 5–10 business days

    • International (outside EU): 10–20 business days, depending on customs clearance

Please note: Delivery times are estimates and cannot be guaranteed due to carrier delays, customs inspections, or other unforeseen circumstances.

4. Risk and Ownership

  • Risk of loss or damage passes to the customer upon delivery to the shipping address.

  • Customers are responsible for inspecting packages upon receipt and notifying us immediately of any damage.

5. Tracking

  • Most orders include a tracking number, which will be sent via email once the order is shipped.

  • Customers can use this tracking information to monitor the delivery status.

6. Lost or Damaged Shipments

  • If your shipment is lost or damaged during transit, please contact us within 7 days of the expected delivery date.

  • We will work with the shipping provider to resolve the issue and may offer a replacement or refund depending on the situation.

7. Contact Information

For any questions regarding shipping or delivery:

Dresscher Art
Email: contact@dresscherart.com
Address: Vegerweg 75, 7525 PL Enschede, The Netherlands